All EDL and EIC transactions require you to attend a designated driver licensing office in person. We recommend that you book an EDL appointment before you visit to avoid waiting in the office. If you attend a designated office without an appointment you may have to wait for service.


Effective March 24, 2020, we will suspend issuing, renewing and booking appointments for Enhanced Driver Licences (EDL) and Enhanced ID Cards (EIC) until further notice.

If you have an existing appointment for an EDL or EIC, ICBC will contact you directly. If you’d like to make alternate arrangements or your EDL or EIC is due for renewal, contact our Driver Licensing Contact Centre at 1-800-950-1498.There are 15 designated driver licensing offices in B.C. that handle EDL and EIC transactions

Designated licensing offices for EDL and EIC transaction

  • Abbotsford
    150 – 31935 South Fraser Way
  • Burnaby
    3880 Lougheed Highway
  • Kamloops
    937 Concordia Way
  • Kelowna
    1720 Springfield Road
  • Langley Willowbrook
    19950 Willowbrook Drive, Unit J7
    (at the corner of 200th St.)
  • Nanaimo
    6475 Metral Dr.
  • North Vancouver
    125 East 13th St.
  • Port Coquitlam
    1930 Oxford Connector
  • Prince George
    4001 15th Ave.
  • Richmond
    Lansdowne Centre Mall
    5300 No 3. Road
  • Surrey Boardwalk Mall
    Unit C1A, 15285 – 101st Ave.
  • Vancouver Point Grey
    4126 MacDonald St.
  • Vancouver Royal Centre
    221 – 1055 West Georgia St.
  • Victoria
    1 – 1150 McKenzie Ave.
  • Victoria
    955 Wharf St.

What to bring to your EDL or EIC appointment

There are strict ID requirements for all EDL and EIC appointments. Be sure to check the EDL/EIC guide to find out what ID you need  before coming in—we don’t want you to be disappointed. If you’re unsure about what ID is required, contact us. Prepare for your appointment using the application checklist.

When you come in for your appointment:

  • bring all required, original identification documents, and 
  • be prepared to answer the questions in this citizenship questionnaire.​​

If you’re under 19, a parent or legal guardian must come with you.

Book online

To book, reschedule or cancel online, you must currently have a B.C. licence or ID card (regular or enhanced). If you don’t have one, you’ll need to book by phone.Book your appointment

Book by phone

To book online, you must currently have a B.C. licence or ID card (regular or enhanced). If you don’t have one, you’ll need to book by phone.

EDL/EIC Customer Line



Monday to Friday: 8:30 a.m. – 4:30 p.m.

When booking, please keep in mind that the customer line doesn’t provide earlier appointment times than those available on the online booking service.

EDL/EIC vs. B.C. Services & Driver’s Licence

Please note that the EDL/EIC is not the same as the combined B.C. Services & Driver’s Licence. If you are applying for or renewing your B.C. Services & Driver’s Licence or BCID, you do not need to make an appointment.