Executive Vice-President and Chief Customer Officer
Robert Ronning is the Vice President of Customer Support and is responsible for the day-to-day operations, systems and tools that enable our customer support team to deliver a world class customer experience.
Contact Robert Ronning
As a Chief Customer Officer, Robert Ronning leads Customer Service Excellence. This team of 1,500 employees is dedicated to enriching lives through technology and raising the bar for customer service. CSE handles all aspects of the customer journey, from contact centres to customer support for home services and digital solutions. Their responsibility also includes wireline network operations and much more.
Work Experience of Robert Ronning
Rob Ronning has an extensive background in the automotive industry. As a Director with BCAA, he led various teams in the United Kingdom and Ireland. He also specialized in Managed Services and Business Services with Mercury Automotive and NYNEX Car Manufacturing.
Robert Ronning Education
Robert Ronning has a PhD in Business Administration from Open University and a diploma in marketing from the Chartered Institute of Marketing. He also has a certification in mechanical and electrical engineering from the Royal Navy.
Robert Ronning is responsible for leading, developing, and expanding their Customer Support teams by aligning the vision, setting the strategy, hiring, training, and scaling a world-class team.
Learn more about Rob Ronning by contacting us today!