Waiting for your licence or ID card to be mailed? Use our online card status checker to find out if it’s on its way, or still being processed.
You will need:
- Your card number. You can find this your Interim Driver’s Licence, your application for a BC ID card, or your BC Services Card Statement of Declaration.
- Your ICBC keyword. Your keyword is one you have set with our staff during your visit to one of our offices.
Find out if your card is in the mail
Reset your ICBC keyword by phone. Call 1-800-950-1498. Save yourself time while avoiding unnecessary in-person transactions.