What do you want to do?
Whatever your interests and career goals, we’re sure to have a role that makes the most of your skills and gives you the opportunity to grow. Here’s a quick overview of the different kinds of work we do.
Use your analytical and interpersonal skills: Insurance and Claims Services
Providing insurance and managing claims are at the core of our business. Be among the decision-makers and service providers meeting the needs of our customers and count on being challenged in a fast-paced, goal-focused environment.
You could work in:
Product strategy, designing and underwriting personal and commercial auto insurance products, managing regulatory programs and tracking performance and product feasibility through actuarial science and analytics.
Insurance sales and support, the sale of Autoplan insurance products through our independent broker network.
Claims Services, handling claims of all types, from vehicle damage to personal injury.
Typical roles in these areas include:
- Actuary
- Insurance Advisor
- Broker Enquiry Representative
- Injury Adjuster
- Special Investigation Unit Officer
Work in technology: Information Services
Join our diverse, talented and agile team of IT professionals, and gain invaluable experience innovating and delivering solutions that support all of ICBC’s lines of business.
You could work in:
Application Development, developing and managing solutions used by our Insurance, Claims, and Vehicle and Driver Licensing lines of business and corporate functions. Work with industry-leading technologies including SAP, Guidewire’s suite and other java-based platforms.
Digital Workplace, partnering closely with the business and leveraging new technologies to improve customer experience and increase business efficiency. Work on digital workflow, business process automation, chatbots, machine learning and other technologies with an ongoing focus on innovation.
Information Management, leveraging our Hadoop-based big data and analytics platform to provide timely and reliable access to data. Work with leading-edge analytics and visualization tools to enable data-based decisions and to support strategic goals.
Project Services, working with a team responsible for managing projects, ranging from process improvement initiatives for the business to complex, large scale system implementation projects. Our project management professionals deliver all corporate projects, proactively resolving issues and ensuring projects are delivered on time and on budget.
Technology Platforms and Operations, planning, designing, and implementing our core infrastructure, software platforms and IT security services, or working in our service operations teams, to ensure effective delivery and sustainment of IT services and to enable ICBC’s workforce and customers.
IS Planning and Operational Support (Office of the CIO),looking after cross-team capabilities such as enterprise architecture services, our cybersecurity program, IT co-op program, as well as budgets, contracts, and resource management.
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Grow your law career: Legal Services
Provide legal advice and services for ICBC. Put your knowledge, initiative, and communication skills to work with a team that makes a direct contribution to the company’s success.
You could work in:
Claims Legal Services, representing ICBC in legal proceedings and claims handling.
Corporate Law and General Counsel, providing advice on legal issues relating to business practices, policies and operations.
Policy and Regulatory Affairs, ensuring our products, services and policies meet the needs of our customers.
Typical roles in these areas include:
- Counsel
- Paralegal
- Legal Admin Assistant
- Regulatory Advisor
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Provide exceptional service: Customer Service and Administration
Whether it’s the first point of contact or behind the scenes, these roles make serving our customers the priority.
You could work in:
Customer Service, the first point of contact in areas such as insurance, claims handling, driver licensing and finance.
Administrative Services, the backbone of many departments, supporting document processing, creating correspondence and providing support to various team members.
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Spread the word: Communications and Marketing
Be part of a high-performing team of business communication specialists, providing strategic advice and engaging with a wide variety of external and internal audiences through a full range of media.
You could work in:
Communications, providing strategic advice to the business, building collaborative relationships with stakeholders, and delivering innovative communication services to our internal and external partners.
Marketing, developing and implementing marketing and advertising campaigns, and providing strategic direction and insight on strengthening the ICBC brand and enhancing customer value.
Typical roles in these areas include:
- Communications Specialist
- Marketing Advisor
- Social Media Specialist
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Know the numbers: Finance, Audit, Investments and Treasury
Whether you’re looking at the fine detail or the big picture, our Finance, Audit, Investments and Treasury teams ensure ICBC’s continued financial strength and stability through strategic leadership, operational support, and the management of over $15 billion in investment assets.
You could work in:
Finance, providing leadership in building and protecting the financial health of our company, and delivering both strategic and operational support.
Audit Services, partnering with the business to advise on the appropriateness and effectiveness of controls while championing leading practices, mitigating risk and assisting with special reviews/investigations.
Investment and Treasury, managing our investment assets and supporting our corporate goal of maintaining financial stability.
Typical roles in these areas include:
- Financial Analyst
- Finance Systems Analyst
- Senior Accountant
- Accounting Assistant
- Credit and Collections Clerk
- Financial Account Services Representative
- Senior Auditor
- Investment Analyst
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